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Title return/ cancelation / exchange policy
Posted by 대표 관리자 (ip:)
  • Rate 0points  
  • Date 2016-12-01
  • Recommend Recommend
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** exchange request is only available via email. If customers do not send email before shipment, all of procedure is not available.
** For some items, REFUND or RETURN is NOT available due to high demand of other customers who have to wait until return procedure to be completed. Please ask us possibility before order.

  In the case you do not ask possibility of refund or cancellation, we can not guarantee cancellation , refund could be done or not. Please be sure to ask us via email !!

return (exchange) request should be made within 2 days after receive

We provide 1 time exchange service for free of handling charge (shipping cost is needed)

   - shipping charge with 'actual' cost 

1. Please write $20 and gift on the receipt.

2. please leave us tracking number after you ship so that the item not to be lost.

3. After we receipt, we will check the damage or usage.

4. We will ship back to you after payment via Paypal for shipping & handling charge. 

   - shipping charge with 'actual' cost 

   - handling charge+packaging cost etc for 37.35 USD each of order (cancelation fee before shipping : 25.64 USD)   example- 2 orders, 37.35USD x 2  / 3 orders, 37.35USD x 3

5. In the case the item that customers want to receive is out of stock, refund charge is added for additional 15 USD (stock charge-for other customers had to wait)

Thank you.

* If you do not leave tracking number, the item can be lost that is beyond our control. (in this case buyer is responsible for lost)

* If there is damage or modification, etc, the exchange can be denied. (in this case additional shipping cost is needed via Paypal)

! important ! 

  • exchange request should be initiated within 7days after receive gear.
  • tracking number should be left in 3 days after request.

shipping address. :ask via email

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